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Alcohol brief intervention in community pharmacies: a feasibility study of outcomes and customer experiences

Khan, N.S.; Norman, I.J.; Dhital, R.; McCrone, P.; Milligan, P.; Whittlesea, C.

Authors

N.S. Khan

I.J. Norman

R. Dhital

P. McCrone

P. Milligan

C. Whittlesea



Abstract

ackground Studies indicate that community pharmacy-based alcohol brief intervention (BI) is feasible. However, few studies report significant reductions in post-BI alcohol consumption and customer experience. Cost-effectiveness has not been previously examined. Objectives This 5 month study adopted a single group pre- and post-experimental design to: (1) assess uptake of the community pharmacy alcohol BI service; (2) establish post-BI changes in alcohol consumption for hazardous drinkers; (3) report the acceptability of the service to customers who received it; and (4) undertake a preliminary economic evaluation of the service through establishing whether pharmacy-based alcohol BI affected health and social care costs, including lost employment costs, and whether it was cost-effective. Setting 26 community pharmacies in south London, UK. Method Trained pharmacists used the AUDIT-C and a retrospective 7-day Drinking Diary to identify risky drinkers and inform feedback and advice. Harmful drinkers were referred to their general practitioner and/or specialist alcohol services. A confidential service feedback questionnaire was completed by alcohol BI recipients. Baseline and 3-month follow-up telephone interviews were conducted with hazardous and low risk drinkers to assess post-BI alcohol use change and service cost-effectiveness. Main outcome measures AUDIT-C, 7-day alcohol unit consumption, drinking days, cost utilisation data. Results Of the 663 eligible customers offered alcohol BI, 141 (21 %) took up the service. Three-quarters of customers were identified as risky drinkers. Follow-up interviews were conducted with 61 hazardous/low risk drinkers (response rate = 58 %). Hazardous drinkers were found to significantly reduce their 7-day alcohol unit consumption and drinking days, but not AUDIT-C scores. The majority of harmful drinkers (91 %, n = 10) who were contactable post-BI had accessed further alcohol related services. Customer feedback was generally positive. Over 75 % of customers would recommend the service to others. The cost of delivering the service was estimated to be £134. The difference in service costs pre-BI and post-BI was not statistically significant and remained non-significant when calculated on 500 customers receiving the intervention. Conclusion Community pharmacy-based alcohol BI is a low cost service that may not have immediate beneficial impact on health and social service use, but can be effective in reducing drinking in hazardous drinkers.

Citation

Khan, N., Norman, I., Dhital, R., McCrone, P., Milligan, P., & Whittlesea, C. (2013). Alcohol brief intervention in community pharmacies: a feasibility study of outcomes and customer experiences. International Journal of Clinical Pharmacy, 35(6), 1178-1187. https://doi.org/10.1007/s11096-013-9845-1

Journal Article Type Article
Publication Date Dec 1, 2013
Deposit Date Jan 21, 2014
Journal International Journal of Clinical Pharmacy
Print ISSN 2210-7703
Electronic ISSN 2210-7711
Publisher Springer
Peer Reviewed Peer Reviewed
Volume 35
Issue 6
Pages 1178-1187
DOI https://doi.org/10.1007/s11096-013-9845-1
Keywords Alcohol, Brief intervention, Community pharmacy Cost-effectiveness, Hazardous drinking, Screening, United Kingdom.