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Inter-functional collaboration and inter-organizational relationships in communications strategy implementation.

Canacott, J. and Ellis, N. and Tadajewski, M. (2018) 'Inter-functional collaboration and inter-organizational relationships in communications strategy implementation.', RIMAR - Revista Interdisciplinar de Marketing., 8 (1). pp. 1-16.

Abstract

There is a dearth of empirical studies focusing on marketing implementation, especially regarding the interplay between different functional areas and service providers. To fill this gap, this paper explores running a communications campaign across several organizations. It takes a practitioner perspective via agency and client interviews embedded within a longitudinal case study. We find that practitioners argue that closer collaboration between sales and marketing functions is vital. However, there appears to be little awareness of some of the processes that influence successful strategy implementation, particularly the impact of interpersonal and inter-organizational relationships.

Item Type:Article
Full text:(AM) Accepted Manuscript
First Live Deposit - 26 July 2017
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Full text:(VoR) Version of Record
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Status:Peer-reviewed
Publisher Web site:https://doi.org/10.4025/rimar.v8i1.41078
Record Created:26 Jul 2017 14:58
Last Modified:23 Apr 2019 15:43

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