D. Bailey
Using an Action Research Approach to Involving Service Users in the Assessment of Professional Competence
Bailey, D.
Authors
Abstract
This paper reports on a piece of action research that has involved people who use mental health services in systematically providing feedback from a user perspective on participants' assessed work completed for one module of a masters' training programme in mental health. In an attempt to improve professional practice and include people who were accessing mental health services in so doing, it outlines how users were trained to provide feedback and the training methods employed. The findings summarise the kind of issues users raised in their feedback to participants about the evidence professionals provided to demonstrate their learning from the training programme. A focus group interview with professionals provides a contrasting insight into the participants' experience of having their work commented upon from a user perspective. The paper draws on the experience of a five-year external evaluation of an interdisciplinary programme in community mental health at Birmingham University in the UK which has highlighted the involvement of people who use mental health services as a particular innovation in the design, delivery and evaluation of the curriculum.
Citation
Bailey, D. (2005). Using an Action Research Approach to Involving Service Users in the Assessment of Professional Competence. European Journal of Social Work, 8(2), 165-179. https://doi.org/10.1080/13691450500085240
Journal Article Type | Article |
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Publication Date | 2005 |
Deposit Date | Mar 21, 2007 |
Journal | European Journal of Social Work |
Print ISSN | 1369-1457 |
Electronic ISSN | 1468-2664 |
Publisher | Taylor and Francis Group |
Peer Reviewed | Peer Reviewed |
Volume | 8 |
Issue | 2 |
Pages | 165-179 |
DOI | https://doi.org/10.1080/13691450500085240 |
Keywords | Action research, Mental health, User involvement. |
Publisher URL | http://www.ingentaconnect.com/content/routledg/eurswk/2005/00000008/00000002/art00004 |