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User testing digital, multimedia information to inform children, adolescents and their parents about healthcare trials

Sheridan, R.; Martin-Kerry, J.; Watt, I.; Higgins, S.; Stones, S.; Horton-Taylor, D.; Knapp, P.

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Authors

R. Sheridan

J. Martin-Kerry

I. Watt

S. Stones

D. Horton-Taylor

P. Knapp



Abstract

Digital, multimedia information resources (MMIs) containing text, video, animation and pictures are a promising alternative to written participant information materials designed to inform children, adolescents and parents about healthcare trials, but little research has tested whether they are fit for purpose. This study employed a consecutive groups design and user testing questionnaire to assess whether participants were able to find and understand key information in multimedia resources. Two rounds of testing were completed. In each round, seven children aged 7–11 tested the MMI with a parent; six adolescents aged 12–17 and seven parents tested the MMI independently. After round 1, the resources were revised based on participant scores, behaviour and feedback. Round 1 identified problems with 2/10 information items (length of trial and use of insulin pump); only 3/20 participants could locate all information items without difficulty. After revisions, 14/20 participants scored a clear round. Information comprehension was high: 96% understood in round 1 and 99% in round 2. Participant feedback on the multimedia resources was positive, although presentation preferences varied. User testing was employed successfully with children, adolescents and parents to identify issues with, and improve, multimedia resources developed to inform potential healthcare trial participants.

Citation

Sheridan, R., Martin-Kerry, J., Watt, I., Higgins, S., Stones, S., Horton-Taylor, D., & Knapp, P. (2019). User testing digital, multimedia information to inform children, adolescents and their parents about healthcare trials. Journal of Child Health Care, 23(3), 468-482. https://doi.org/10.1177/1367493518807325

Journal Article Type Article
Acceptance Date Aug 24, 2018
Online Publication Date Nov 1, 2018
Publication Date Sep 30, 2019
Deposit Date Sep 3, 2018
Publicly Available Date Mar 28, 2024
Journal Journal of Child Health Care
Print ISSN 1367-4935
Electronic ISSN 1741-2889
Publisher SAGE Publications
Peer Reviewed Peer Reviewed
Volume 23
Issue 3
Pages 468-482
DOI https://doi.org/10.1177/1367493518807325

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Copyright Statement
Article first published online: November 1, 2018
Sheridan, R., Martin-Kerry, J., Watt, I., Higgins, S., Stones, S., Horton-Taylor, D. & Knapp, P. (2019). User testing digital, multimedia information to inform children, adolescents and their parents about healthcare trials. Journal of Child Health Care 23(3): 468-482. Copyright © 2018 The Author(s). Reprinted by permission of SAGE Publications.





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