From events to personal histories: narrating change in health-care organizations

Morrell, K.; Hewison, A.; Heracleous, L.

doi:10.1080/14719037.2019.1619814

From events to personal histories: narrating change in health-care organizations

Morrell, K.; Hewison, A.; Heracleous, L.

Authors

K. Morrell

A. Hewison

L. Heracleous

Abstract

To cope with large-scale change managers must understand complex events, but representations of change are never objective and factual, they reflect choices. They are not simply chronicles but personal histories. We apply this perspective to analyze change in public sector health-care organizations. Health-care is an illuminating context because it is affected by large-scale policy-driven reform. There is a clear macro-context against which to map personal histories, which although diverse in terms of content, have common narrative templates which give them with structure. This helps managers understand a chaotic and complex flow of events; enabling them to cope with change.

Citation

Morrell, K., Hewison, A., & Heracleous, L. (2020). From events to personal histories: narrating change in health-care organizations. Public Management Review, 22(6), 908-926. https://doi.org/10.1080/14719037.2019.1619814

Journal Article Type	Article
Acceptance Date	May 1, 2019
Online Publication Date	Jun 13, 2019
Publication Date	2020
Deposit Date	May 22, 2019
Publicly Available Date	Dec 13, 2020
Journal	Public Management Review
Print ISSN	1471-9037
Electronic ISSN	1471-9045
Publisher	Taylor and Francis Group
Peer Reviewed	Peer Reviewed
Volume	22
Issue	6
Pages	908-926
DOI	https://doi.org/10.1080/14719037.2019.1619814
Public URL	https://durham-repository.worktribe.com/output/1300823

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Copyright Statement
This is an Accepted Manuscript of an article published by Taylor & Francis in Public management review on 13 June 2019 available online: http://www.tandfonline.com/10.1080/14719037.2019.1619814