Innovative Behaviour, Trust and Perceived Workplace Performance

Hughes, M.; Rigtering, J.P.C.; Covin, J.G.; Bouncken, R.B.; Kraus, S.

doi:10.1111/1467-8551.12305

Innovative Behaviour, Trust and Perceived Workplace Performance

Hughes, M.; Rigtering, J.P.C.; Covin, J.G.; Bouncken, R.B.; Kraus, S.

Authors

M. Hughes

J.P.C. Rigtering

J.G. Covin

R.B. Bouncken

S. Kraus

Abstract

Building on theories of social exchange, enactment and trust, we provide a theorization of innovative work behaviour at the individual (IB) and team (IBT) levels and explain how desirable performance returns occur for individuals and teams. We further propose that horizontal (between team members) and vertical (between teams and their supervisor) team trust moderate the relationship between IBT and team performance. The results, based on surveys conducted at two points in time in a large insurance company in the Netherlands, show that employees’ IB is positively associated with perceived workplace performance at the individual and team levels and that the effects vary based on the forms of trust at play. Our findings offer important new knowledge about the consequences of entrepreneurship and innovation in the workplace and the significant role that trust plays in enabling such behaviour to promote perceived workplace performance, particularly in the vital financial services sector.

Citation

Hughes, M., Rigtering, J., Covin, J., Bouncken, R., & Kraus, S. (2018). Innovative Behaviour, Trust and Perceived Workplace Performance. British Journal of Management, 29(4), 750-768. https://doi.org/10.1111/1467-8551.12305

Journal Article Type	Article
Acceptance Date	Mar 7, 2018
Online Publication Date	Apr 16, 2018
Publication Date	Oct 31, 2018
Deposit Date	Sep 6, 2019
Publicly Available Date	Apr 16, 2020
Journal	British Journal of Management
Print ISSN	1045-3172
Electronic ISSN	1467-8551
Publisher	Wiley
Peer Reviewed	Peer Reviewed
Volume	29
Issue	4
Pages	750-768
DOI	https://doi.org/10.1111/1467-8551.12305
Public URL	https://durham-repository.worktribe.com/output/1322591

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Copyright Statement
This is the accepted version of the following article: Hughes, M., Rigtering, J.P.C., Covin, J.G., Bouncken, R.B. & Kraus, S. (2018). Innovative Behaviour, Trust and Perceived Workplace Performance. British Journal of Management 29(4): 750-768., which has been published in final form at https://doi.org/10.1111/1467-8551.12305. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for self-archiving.