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Why and when job stressors impact voice behaviour: An ego depletion

Xia, Y.; Schyns, B.; Zhang, L.

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Authors

Y. Xia

L. Zhang



Abstract

Most research assumes that job stressors decrease employees’ voice behavior. However, looking at research about job stressors and OCB (including voice), not all types of stressors have the same effects. The purpose of our research is to develop a new research model relating to the different effects of challenge stressors and hindrance stressors on voice behavior. Drawing on ego depletion theory, we propose that the relationship between stressors and voice behavior is mediated by employees’ ego depletion change. Further, we tested the moderating effect of leader-member exchange (LMX) on the relationship between stressors and subsequent ego depletion. We examined the hypothesized relationships using data collected in China from 346 employees on three consecutive days. As hypothesized, we found that ego depletion mediates the relationship between stressors and voice behavior. Also, LMX strengthens the positive relationship between hindrance stressors and subsequent ego depletion. We discuss implications for research and practice.

Citation

Xia, Y., Schyns, B., & Zhang, L. (2020). Why and when job stressors impact voice behaviour: An ego depletion. Journal of Business Research, 109, 200-209. https://doi.org/10.1016/j.jbusres.2019.11.053

Journal Article Type Article
Acceptance Date Nov 15, 2019
Online Publication Date Dec 13, 2019
Publication Date Mar 31, 2020
Deposit Date Dec 16, 2019
Publicly Available Date Jun 13, 2021
Journal Journal of Business Research
Print ISSN 0148-2963
Publisher Elsevier
Peer Reviewed Peer Reviewed
Volume 109
Pages 200-209
DOI https://doi.org/10.1016/j.jbusres.2019.11.053
Public URL https://durham-repository.worktribe.com/output/1281117

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