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The role of the capability, opportunity, and motivation of firms for using human resource analytics to monitor employee performance: A multi‐level analysis of the organisational, market, and country context

Bechter, Barbara; Brandl, Bernd; Lehr, Alex

The role of the capability, opportunity, and motivation of firms for using human resource analytics to monitor employee performance: A multi‐level analysis of the organisational, market, and country context Thumbnail


Authors

Alex Lehr



Abstract

The digitalisation of business processes has led to the availability of (big) data which increasingly allows firms to analyse their workforce using HR analytics. On the basis of a cross-national multi-level analysis and a data set that covers more than 20,000 firms in all member states of the European Union we investigate the reasons why some firms make use of human resource (HR) analytics to monitor employee performance while others refrain from doing so. We show that the use of HR analytics depends upon firm characteristics as well as contextual factors. In terms of firm characteristics, we find that firms require the structural and managerial capability to make use of HR analytics. For contextual factors, our findings show that some market factors motivate firms to make use of HR analytics while the institutional, that is, juridico-political, and cultural environment in which firms are embedded influences firms' opportunities to use HR analytics.

Citation

Bechter, B., Brandl, B., & Lehr, A. (2022). The role of the capability, opportunity, and motivation of firms for using human resource analytics to monitor employee performance: A multi‐level analysis of the organisational, market, and country context. New Technology, Work and Employment, 37(3), 398-424. https://doi.org/10.1111/ntwe.12239

Journal Article Type Article
Acceptance Date Mar 23, 2022
Online Publication Date Apr 7, 2022
Publication Date 2022-11
Deposit Date May 31, 2022
Publicly Available Date Feb 1, 2023
Journal New Technology, Work and Employment
Print ISSN 0268-1072
Electronic ISSN 1468-005X
Publisher Wiley
Peer Reviewed Peer Reviewed
Volume 37
Issue 3
Pages 398-424
DOI https://doi.org/10.1111/ntwe.12239
Public URL https://durham-repository.worktribe.com/output/1204660

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Publisher Licence URL
http://creativecommons.org/licenses/by/4.0/

Copyright Statement
This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited.





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