Bozionelos, N. (2008) 'Improving employee motivation and retention in Call Centers : is adding layers the answer ?', Academy of management perspectives., 22 (3). pp. 114-116.
|Full text:||Full text not available from this repository.|
|Publisher Web site:||http://journals.aomonline.org/amp/|
|Record Created:||22 May 2009 14:50|
|Last Modified:||29 May 2009 10:20|
|Social bookmarking:||Export: EndNote, Zotero | BibTex|
|Look up in GoogleScholar | Find in a UK Library|