Bozionelos, N. (2008) 'Improving employee motivation and retention in Call Centers : is adding layers the answer ?', Academy of management perspectives., 22 (3). pp. 114-116.
| Item Type: | Article |
|---|---|
| Full text: | Full text not available from this repository. |
| Publisher Web site: | http://journals.aomonline.org/amp/ |
| Record Created: | 22 May 2009 14:50 |
| Last Modified: | 29 May 2009 10:20 |
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