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New technology and changing organisational forms : implications for managerial control and skills.

Grimshaw, D. and Cooke, F.L. and Grugulis, I. and Vincent, S. (2002) 'New technology and changing organisational forms : implications for managerial control and skills.', New technology, work & employment., 17 (3). pp. 186-203.

Abstract

Changes in organisational forms are central to the way new technologies impact on the future of work and employment. Drawing on case–study evidence of a call centre and its client relations and a multinational IT firm and its partnership with a government department, this paper explores the implications for skill and managerial control.

Item Type:Article
Full text:Full text not available from this repository.
Publisher Web site:http://dx.doi.org/10.1111/1468-005X.00104
Record Created:18 Jan 2011 12:35
Last Modified:19 Jan 2011 11:56

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