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New technology and changing organisational forms: implications for managerial control and skills

Grimshaw, D.; Cooke, F.L.; Grugulis, I.; Vincent, S.

Authors

D. Grimshaw

F.L. Cooke

I. Grugulis

S. Vincent



Abstract

Changes in organisational forms are central to the way new technologies impact on the future of work and employment. Drawing on case–study evidence of a call centre and its client relations and a multinational IT firm and its partnership with a government department, this paper explores the implications for skill and managerial control.

Citation

Grimshaw, D., Cooke, F., Grugulis, I., & Vincent, S. (2002). New technology and changing organisational forms: implications for managerial control and skills. New Technology, Work and Employment, 17(3), 186-203. https://doi.org/10.1111/1468-005x.00104

Journal Article Type Article
Publication Date Nov 1, 2002
Deposit Date Jan 7, 2011
Journal New Technology, Work and Employment
Print ISSN 0268-1072
Electronic ISSN 1468-005X
Publisher Wiley
Peer Reviewed Peer Reviewed
Volume 17
Issue 3
Pages 186-203
DOI https://doi.org/10.1111/1468-005x.00104
Public URL https://durham-repository.worktribe.com/output/1544602