Wood, R.E. and Beckmann, N. and Rossiter, J.R. (2011) 'Management humor : asset or liability ?', Organizational psychology review., 1 (4). pp. 316-338.
Should managers deliberately employ humor to persuade and motivate staff? A framework is presented for analyzing the role of humor in managerial communications. The framework includes the presenter, recipient, message, and medium and elaborates cognitive and emotional reactions to humor by recipients. The framework is applied to analyses of the likely impacts of humor in problem solving and creativity. Facilitators and constraints for the effects of humor in managerial communications are discussed.
|Keywords:||Managerial humor, Cognitive–affective variables, Communication, Persuasion, Problem solving, Creativity.|
|Full text:||(AM) Accepted Manuscript|
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|Publisher Web site:||http://dx.doi.org/10.1177/2041386611418393|
|Record Created:||03 Feb 2012 14:50|
|Last Modified:||21 Nov 2012 11:18|
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