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‘The cultural stuff around how to talk to people’ : immigrants' intercultural communication during a pre-employment work-placement.

Holmes, P. (2015) '‘The cultural stuff around how to talk to people’ : immigrants' intercultural communication during a pre-employment work-placement.', Language and intercultural communication., 15 (1). pp. 109-124.

Abstract

This paper reports on a small in-depth study of 16 immigrants' intercultural communication experiences as they enter the workforce in New Zealand through a volunteer work-placement scheme. The key research questions are: What intercultural communication challenges do immigrants face during work-placement with (1) co-workers and (2) employer(s)? How is intercultural communication facilitated/constrained in intercultural encounters in the workplace? The findings highlight how cultural, social, economic, political and contextual factors support immigrants' intercultural communication and work experience in their respective organisation. The outcomes provide important feedback to employers, immigrant communities, funders and other voluntary organisations, community workers, and politicians on the value of work-placement programmes and the intercultural communication challenges immigrants face when entering the workplace.

Item Type:Article
Additional Information:Special Issue: Language and intercultural communication in the workplace: critical approaches to theory and practice
Keywords:Social constructionism, Immigrant employment, Intercultural communication, Workplace communication, Intercultural encounters, Capabilities.
Full text:(AM) Accepted Manuscript
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Status:Peer-reviewed
Publisher Web site:http://dx.doi.org/10.1080/14708477.2014.985309
Publisher statement:This is an Accepted Manuscript of an article published by Taylor & Francis Group in Language and Intercultural Communication on 20/01/2015, available online at: http://www.tandfonline.com/10.1080/14708477.2014.985309.
Date accepted:03 November 2014
Date deposited:05 February 2015
Date of first online publication:20 January 2015
Date first made open access:20 July 2016

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