Professor Zhibin Lin zhibin.lin@durham.ac.uk
Professor
Resident-tourist value co-creation: The role of residents’ perceived tourism impacts and life satisfaction
Lin, Z.; Chen, Y.; Filieri, R.
Authors
Y. Chen
R. Filieri
Abstract
This study aims to expand tourism value co-creation to include resident-tourist social interactions. Specifically, we aim to empirically verify the effects of residents' life satisfaction and their perceived benefits and costs of tourism development on their value co-creation with tourists. An online questionnaire survey was conducted with a sample of 380 urban residents in China. Partial Least Square structural equation modelling was adopted to analyze the data. The results show that residents' perceived economic and social-cultural benefits of tourism development have positive effects on both value co-creation and life satisfaction, while perceived costs have negative effects. Life satisfaction influences value co-creation. This study contributes to the literature by conceptualizing tourism value co-creation between tourists and residents and empirically investigating residents' participation in value co-creation in the tourism context. Moreover, we introduced broaden-and-build theory to analyze a tourism phenomenon for the first time. This study also provides important managerial implications.
Citation
Lin, Z., Chen, Y., & Filieri, R. (2017). Resident-tourist value co-creation: The role of residents’ perceived tourism impacts and life satisfaction. Tourism Management, 61, 436-442. https://doi.org/10.1016/j.tourman.2017.02.013
Journal Article Type | Article |
---|---|
Acceptance Date | Feb 20, 2017 |
Online Publication Date | Mar 18, 2017 |
Publication Date | Aug 1, 2017 |
Deposit Date | Nov 10, 2017 |
Publicly Available Date | Mar 18, 2019 |
Journal | Tourism Management |
Print ISSN | 0261-5177 |
Publisher | Elsevier |
Peer Reviewed | Peer Reviewed |
Volume | 61 |
Pages | 436-442 |
DOI | https://doi.org/10.1016/j.tourman.2017.02.013 |
Public URL | https://durham-repository.worktribe.com/output/1371444 |
Related Public URLs | https://eprint.ncl.ac.uk/237381 |
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Copyright Statement
© 2017 This manuscript version is made available under the CC-BY-NC-ND 4.0 license http://creativecommons.org/licenses/by-nc-nd/4.0/
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