We use cookies to ensure that we give you the best experience on our website. By continuing to browse this repository, you give consent for essential cookies to be used. You can read more about our Privacy and Cookie Policy.

Durham Research Online
You are in:

Generalized social exchange and its relevance to new era workplace relationships.

Yoshikawa, K. and Wu, C.-H. and Lee, H. J. (2018) 'Generalized social exchange and its relevance to new era workplace relationships.', Industrial and organizational psychology., 11 (3). pp. 486-492.


To critically evaluate the relevance of social exchange theory (SET) to the contemporary workplace, Chernyak-Hai and Rabenu (2018) point out a number of factors that reshape work relationships and suggest how to apply and extend social exchange theory to understand the new era work relationships. However, in their discussion, they focus mainly on reciprocal exchange (RE) in dyadic relationships. The discussion completely overlooks another important form of social exchange, namely, generalized exchange (GE), which is increasingly relevant to contemporary organizations exactly because of the changes indicated by Chernyak-Hai and Rabenu. In this commentary, we briefly review prior investigations into GE across various social science disciplines and then point out its increasing relevance to organizations. Finally, we will discuss implications for future research in the industrial and organizational (I-O) psychology literature.

Item Type:Article
Full text:(AM) Accepted Manuscript
Download PDF
Publisher Web site:
Publisher statement:This article has been published in a revised form in Industrial and Organizational Psychology: Perspectives on Science and Practice (IOP) This version is free to view and download for private research and study only. Not for re-distribution, re-sale or use in derivative works. © Society for Industrial and Organizational Psychology 2018.
Date accepted:22 June 2018
Date deposited:16 July 2018
Date of first online publication:20 September 2018
Date first made open access:16 July 2018

Save or Share this output

Look up in GoogleScholar