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The ethical and social implications of personalization technologies for e-learning.

Ashman, Helen and Brailsford, Tim and Cristea, A. I. and Sheng, Quan Z. and Stewart, Craig and Toms, Elaine G. and Wade, Vincent (2014) 'The ethical and social implications of personalization technologies for e-learning.', Information & management., 51 (6). pp. 819-832.


Personalization in information systems can be considered beneficial but also ethically and socially harmful. Like many other technologies, the uptake of personalization has been rapid, with inadequate consideration given to its effects. Personalization in e-learning systems also has potential for both harmful and beneficial outcomes, but less is known about its effects. The ethical and social hazards include privacy compromise, lack of control, reduced individual capability, and the commodification of education. Personalization is appearing in many systems already; thus, these hazards may already be occurring. Solutions, more research and community discussion of the issues are needed.

Item Type:Article
Full text:(AM) Accepted Manuscript
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Publisher statement:© 2014 This manuscript version is made available under the CC-BY-NC-ND 4.0 license
Date accepted:22 April 2014
Date deposited:31 July 2018
Date of first online publication:02 May 2014
Date first made open access:No date available

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