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Durham Research Online
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From events to personal histories : narrating change in health-care organizations.

Morrell, K. and Hewison, A. and Heracleous, L. (2020) 'From events to personal histories : narrating change in health-care organizations.', Public management review., 22 (6). pp. 908-926.

Abstract

To cope with large-scale change managers must understand complex events, but representations of change are never objective and factual, they reflect choices. They are not simply chronicles but personal histories. We apply this perspective to analyze change in public sector health-care organizations. Health-care is an illuminating context because it is affected by large-scale policy-driven reform. There is a clear macro-context against which to map personal histories, which although diverse in terms of content, have common narrative templates which give them with structure. This helps managers understand a chaotic and complex flow of events; enabling them to cope with change.

Item Type:Article
Full text:(AM) Accepted Manuscript
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Status:Peer-reviewed
Publisher Web site:https://doi.org/10.1080/14719037.2019.1619814
Publisher statement:This is an Accepted Manuscript of an article published by Taylor & Francis in Public management review on 13 June 2019 available online: http://www.tandfonline.com/10.1080/14719037.2019.1619814
Date accepted:01 May 2019
Date deposited:22 May 2019
Date of first online publication:13 June 2019
Date first made open access:13 December 2020

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