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Who Really Cares? Introducing an “Ethics of Care” to Debates on Transformative Value Co-creation

Parsons, Elizabeth; Kearney, Treasa; Surman, Emma; Cappellini, Benedetta; Moffat, Sue; Harman, Vicki; Scheurenbrand, Klara

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Authors

Elizabeth Parsons

Treasa Kearney

Emma Surman

Sue Moffat

Vicki Harman

Klara Scheurenbrand



Abstract

This paper introduces an “ethics of care” lens to the literature on Transformative Services Research (TSR) to understand how service users and providers co-create transformational value and well-being. In considering six food poverty organizations—categorized as market-oriented, faith-oriented, or neighborhood-oriented—the authors argue that the intention behind enacting an ethics of care drives different possibilities for transformative value. The analysis is organized in line with Tronto’s (1993; 2001) phases of caring, and makes connections between values that drive the organization’s work, emerging subjectivities, practices that unfold as a result, and ultimately the value that is co-created. The findings show that caring relations must be considered “in situ,” as an organization’s values and practices are what determine the potential for transformative value.

Citation

Parsons, E., Kearney, T., Surman, E., Cappellini, B., Moffat, S., Harman, V., & Scheurenbrand, K. (2021). Who Really Cares? Introducing an “Ethics of Care” to Debates on Transformative Value Co-creation. Journal of Business Research, 122, 794-804. https://doi.org/10.1016/j.jbusres.2020.06.058

Journal Article Type Article
Acceptance Date Jun 26, 2020
Online Publication Date Jul 17, 2020
Publication Date 2021-01
Deposit Date Jul 22, 2020
Publicly Available Date Jan 17, 2022
Journal Journal of Business Research
Print ISSN 0148-2963
Publisher Elsevier
Peer Reviewed Peer Reviewed
Volume 122
Pages 794-804
DOI https://doi.org/10.1016/j.jbusres.2020.06.058
Public URL https://durham-repository.worktribe.com/output/1296901

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