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Negotiating the Digital Dystopia: The Role of Emotion, Atmosphere and Social Contact in Making Decisions about Information Use in Physical and Digital Contexts

Warwick, Claire

Negotiating the Digital Dystopia: The Role of Emotion, Atmosphere and Social Contact in Making Decisions about Information Use in Physical and Digital Contexts Thumbnail


Authors



Abstract

During the pandemic we have found that the experience of interaction online, whether with other people, or with information is very different from what we do in person. And this experience is seldom compared favourably to physical, interaction. Thanks to the A level algorithm fiasco, algorithms are treated with growing scepticism and social media is increasingly regarded as intrinsically toxic associated with deadly misinformation, racism and hate speech. Yet, as information professionals know, digital delivery is ideal for certain types of information, such as journal articles or digital images of rare manuscripts. AI offers the potential to interrogate and make connections between digital collections at an unprecedented scale. But can we build trust if users regard digital interaction and computational techniques with scepticism or even hostility? This article will explore these questions, and consider the importance of emotion and affect in interaction with digital and physical information environments.

Citation

Warwick, C. (2021). Negotiating the Digital Dystopia: The Role of Emotion, Atmosphere and Social Contact in Making Decisions about Information Use in Physical and Digital Contexts. New Review of Academic Librarianship, 27(3), 259-279. https://doi.org/10.1080/13614533.2021.1964550

Journal Article Type Article
Acceptance Date Aug 25, 2021
Online Publication Date Sep 20, 2021
Publication Date 2021
Deposit Date Oct 28, 2021
Publicly Available Date Mar 29, 2024
Journal New Review of Academic Librarianship
Print ISSN 1361-4533
Electronic ISSN 1740-7834
Publisher Taylor and Francis Group
Peer Reviewed Peer Reviewed
Volume 27
Issue 3
Pages 259-279
DOI https://doi.org/10.1080/13614533.2021.1964550

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http://creativecommons.org/licenses/by-nc-nd/4.0/

Copyright Statement
Latest Articles © 2021 The Author(s). Published with license by Taylor and Francis Group, LLC
This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives License (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited, and is not altered, transformed, or built upon in any way.





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