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Habits Over Routines: Remarks on Control Room Practices and Control Room Studies

Silvast, A.; Virtanen, M.; Abram, S.

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Authors

A. Silvast

M. Virtanen



Abstract

The evolution of computer tools has had profound impacts on many aspects of control rooms and control room studies. In this paper, we discuss some key assumptions underpinning these studies based on a new case of the electricity distribution control rooms, where the reliability of the electricity infrastructure is managed by a combination of planning and real-time maintenance. Some of these practices have changed remarkably little – partially because they have been considered to have been ‘digitalized’ since the 1950s and have continued to amass digital solutions from different periods. Hence, the gradual transformation of control room work demands nuanced attention, both conceptual and empirical. To outline a framework for this work, we provide a conceptualization of organizational routines, habits, and reflectivity and synthesize existing CSCW and control room literature. We then present an empirical study that demonstrates our concepts and shows how they can be applied to study cooperative work. By addressing these aims the paper complements, and advances, the important topics recognized in this special theme issue and hence develops new research openings in CSCW. We address the necessity to avoid implicit determinism when analyzing new digital support tools and suggest focusing on how working habits mediate social changes, distribution, and decentralization in representing the power distribution in control rooms.

Citation

Silvast, A., Virtanen, M., & Abram, S. (2022). Habits Over Routines: Remarks on Control Room Practices and Control Room Studies. Computer Supported Cooperative Work, https://doi.org/10.1007/s10606-022-09460-5

Journal Article Type Article
Acceptance Date Nov 28, 2022
Online Publication Date Dec 13, 2022
Publication Date Dec 13, 2022
Deposit Date Dec 12, 2022
Publicly Available Date Jul 28, 2023
Journal Computer Supported Cooperative Work (CSCW)
Print ISSN 0925-9724
Electronic ISSN 1573-7551
Publisher Springer
Peer Reviewed Peer Reviewed
DOI https://doi.org/10.1007/s10606-022-09460-5
Public URL https://durham-repository.worktribe.com/output/1184048
Publisher URL https://www.springer.com/journal/10606

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Publisher Licence URL
http://creativecommons.org/licenses/by/4.0/

Copyright Statement
This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/.





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