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Organizational resilience and interorganizational relationships: An exploration of Chinese business service firms

You, Jacqueline Jing; Williams, Christopher

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Authors

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Jing You jing.you@durham.ac.uk
PGR Student Doctor of Philosophy

Christopher Williams



Abstract

Much research on organizational resilience has focused on the intraorganizational capacity that enables positive adjustment to disruption. Yet, when seen as open systems, organizations are highly interdependent and interconnected with many other actors. This raises the question of how interorganizational relationships (IORs) affect organizational resilience. We explore this using a novel inductive two-stage approach incorporating fuzzy cognitive mapping to identify the relational determinants of organizational resilience in the context of Chinese business service firms. Using this technique reveals five relational dimensions, which we label relational competence, innovative assimilation, integrative trustworthiness, identity constraints, and asymmetry. The analysis also shows how these interrelate to either positively or negatively affect organizational resilience. This is a new way of understanding organizational resilience and shows how it is determined by a complex interplay between IOR attributes in the external relational environment of the organization.

Citation

You, J. J., & Williams, C. (2023). Organizational resilience and interorganizational relationships: An exploration of Chinese business service firms. European Management Review, 20(3), 591-609. https://doi.org/10.1111/emre.12558

Journal Article Type Article
Acceptance Date Jan 7, 2023
Online Publication Date Jan 30, 2023
Publication Date 2023-09
Deposit Date May 22, 2023
Publicly Available Date Mar 28, 2024
Journal European Management Review
Print ISSN 1740-4754
Electronic ISSN 1740-4762
Publisher Wiley
Peer Reviewed Peer Reviewed
Volume 20
Issue 3
Pages 591-609
DOI https://doi.org/10.1111/emre.12558
Public URL https://durham-repository.worktribe.com/output/1173933

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Copyright Statement
Early view This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited.




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